Information We Collect and How We Use It

We collect personal information from you when you submit forms or contact requests through the Dr Abhishek Gupta website.

Personal Information Collected

• First and last name
  
  
• Email address
  
  
• Phone number
  
  
• Any information you voluntarily include in your enquiry
  
  

By providing this information, you consent for Dr Abhishek Gupta and his practice team to use it solely for:

• Responding to your enquiry
  
  
• Scheduling an appointment
  
  
• Providing requested information regarding services or treatments
  
  

Subscriber Information (if applicable)

If you choose to subscribe to website updates or newsletters (where offered), you may receive:

• General updates
  
  
• Practice announcements
  
  
• Occasional educational content or promotions
  
  

These communications will never disclose private health information. You may opt out at any time by clicking the unsubscribe link in any email.

To subscribe, we may require basic contact information (e.g., name and email). Optional demographic information provided will also be stored securely.

 

Passive Information Collected Automatically

Like many websites, drabhishekgupta.com.au automatically collects non-identifying information when you interact with the site.

Device Data

We may collect:

• IP address
  
  
• Browser type
  
  
• Device type and operating system
  
  
• Access timestamps
  
  

Usage Data

We may collect information about:

• Pages you visit
  
  
• Buttons or links you click
  
  
• Time spent on pages
  
  

Email communications (if subscribed) may track open rates and link clicks to help us improve relevance and quality.

 

How Information Is Shared

Except as outlined in this Privacy Policy, Dr Abhishek Gupta will not disclose your personally identifiable information to third parties unless:

1. Required by law – including a court order, subpoena, regulation, or other valid legal process.
   
   
2. Necessary to prevent harm – if there is an immediate safety risk to you or others.
   
   

If disclosure is legally required, we will attempt to notify you unless prohibited by law.

We do not sell or distribute your personal information to third-party marketers.

 

Your Rights to Access and Control Your Personal Data

You may request at any time:

• Access to personal data we hold about you
  
  
• Corrections to inaccurate information
  
  
• Deletion of your personal information
  
  

Requests will be fulfilled within 30 days of receipt unless legal obligations require data retention.

 

Data Retention

We retain your information for as long as reasonably necessary to:

• Provide services
  
  
• Maintain business and medical records
  
  
• Comply with legal and regulatory requirements
  
  
• Improve website performance and security
  
  

 

Analytics and Advertising Services

Google Analytics

Our website uses Google Analytics to understand how visitors interact with the site. Google may collect and process:

• Your IP address
  
  
• Website usage patterns
  
  

Google may share this information with third parties when legally required or when they process data on Google’s behalf. Google will not associate your IP address with other Google data.

This information helps us improve user experience, content relevance, and site functionality.

Participation in surveys (if used) is voluntary, and your identifiable information is never sold or distributed.

 

Cookie Policy

We use cookies and similar technologies to provide a personalised and efficient website experience. By using our website, you consent to the use of cookies as described in this policy.

You may disable cookies through your browser settings; however, doing so may reduce functionality and website performance.

Some third-party services may also place cookies, which are outside our direct control.

Children’s Privacy

This website and its services are not intended for children under 13. We do not knowingly collect personal information from children.

 

Information Security

We use administrative, technical, and physical safeguards to protect your data. Although no method of transmission or storage is completely secure, we take reasonable measures to ensure your information remains protected.

If you have security concerns, please contact us using the details below.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes affecting how your personal information is used will be published on the website.

Continued use of the site indicates acceptance of updated policies. If you do not agree with any changes, please discontinue use of the site.

 

Who We Are & How to Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Dr Abhishek Gupta
General Dentist
Phone:  0406011336
Email:  hello@drabhishekgupta.com.au

Please avoid sending confidential medical information via email unless necessary.